Banking Overview
How much do you know about your bank? Do you know what type of businesses it lends to?
Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?
Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.
Key green and ethical issues to consider
Finding a green or ethical banking option
How banks use your money
The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.
Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.
As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.
While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.
Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?
Key green and ethical issues to consider
Responsible Lending
The recent global economic downturn is often attributed to the 'sub prime crisis'.
Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.
This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.
In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.
Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.
Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?
Climate Change and the Environment
Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?
Financial Exclusion
There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?
For more details see our Financial Exclusion section.
Project Finance
In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.
Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?
Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.
Finding a green or ethical banking option
Building Societies and Credit Unions
Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.
Green and Ethical Alternatives
There are a number of banks and building societies with prominent green and ethical credentials.
- Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
- Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
- Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
- Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.
- Charity Bank: this bank invests through loans to benefit charities and communities. It offers saving accounts and cash ISAs to consumers.
You can use the banking section search to find the banks that perform best against our green and ethical criteria.
Your next steps
What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.
Banking Search
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Bank / Building Society Profile
Post Office Personal Banking
Green/Ethical Products
- POCA (Post Office Card Account)
Ethical Lending or Insurance
No evidence of an ethical policy.
Responsible Lending
1. Credit Lending
Post Office Personal Banking offers a LTV (loan-to-value) rate of up to 80%. This compares favourably with the suggestions laid out in the FSA’s Turner Review that banks should lend no more than 90% of the value of a property. The Post Office offers an LTI (loan-to-income) rate of 4.5 times the main income plus 1 times the second allowable income or 4 times joint income if greater. The Turner Review suggests 3.5 times the income of a single applicant.
With regard to unsecured loans the Post Office says it ‘may’ check a customer’s record at a credit reference agency. Credit scoring which is based on information submitted by the customer is used to assess credit card applications.
No policy was found to avoid or prevent offering unrequested increases in credit limits to customers.
2. Debt Warning
The Post Office’s mortgage literature carries a generic warning: ‘Your home may be repossessed if you do not keep up repayments on your mortgage.’
It does not refer customers the FSA Debt Test to find out whether they have, or are likely to have, problems with borrowing. It does provide an Affordability Calculator which tells customers how much they can borrow based on annual income and monthly outgoings, but carries no warning at the end of the calculation.
No warnings directed at unsecured loan customers were found.
3. Debt Management and Advice
No information or policies on mortgage payment default and handling payment problems were found. Similarly no information was found with regard to the possibility of payment holidays/breaks or whether the Post Office offers re-housing advice or liaises with organisations such as Shelter and the Citizens Advice Bureau to work out re-housing arrangements with mortgage customers facing repossession.
For other customers, the Post Office asks them to call if they find themselves in financial difficulty, but no details are provided of possible advice/help they will receive. There is no evidence that a system is in place for the Post Office to contact customers first.
Financial Exclusion
The internet banking facility is in line with the Web Accessibility Initiative (WAI) and the Disability Discrimination Act (DDA) 1995. The Post Office also has the largest free-to-use cash ATMs network in the UK (Post Office rural network).
Environment
The Royal Mail’s environment policy applies across the group and covers the key areas of climate change/energy efficiency and waste management. The policy also contains a commitment to continued improvement in performance.
Carbon Neutral
No pledge was found on making business operations carbon neutral.
Equal Opportunities
The parent company’s policy covers the key areas: gender, race, disability and sexuality.
Women on the Board
No data found.
Voluntary Standards & Initiatives
Parent company, Royal Mail, is signatory of:
Post Office Personal Banking
- Current Accounts
- Savings
- Credit Cards
- Loans
- Insurance (Home, Motor, Travel, Pet, Life)
Post Office Personal Banking
Post Office Personal Banking Post Office Customer Care
PO Box 740
Barnsley
S73 0ZJ











