Banking Overview
How much do you know about your bank? Do you know what type of businesses it lends to?
Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?
Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.
Key green and ethical issues to consider
Finding a green or ethical banking option
How banks use your money
The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.
Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.
As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.
While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.
Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?
Key green and ethical issues to consider
Responsible Lending
The recent global economic downturn is often attributed to the 'sub prime crisis'.
Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.
This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.
In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.
Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.
Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?
Climate Change and the Environment
Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?
Financial Exclusion
There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?
For more details see our Financial Exclusion section.
Project Finance
In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.
Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?
Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.
Finding a green or ethical banking option
Building Societies and Credit Unions
Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.
Green and Ethical Alternatives
There are a number of banks and building societies with prominent green and ethical credentials. The four examples listed below also scored the highest marks on ethical lending in our research:
- Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
- Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
- Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
- Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.
You can use the banking section search to find the banks that perform best against our green and ethical criteria.
Your next steps
What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.
Banking Search
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25 | |||||||||
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Bank / Building Society Profile
Nationwide Building Society
Green/Ethical Products
- Ethical Trust (via Legal & General)
- Basic Bank Account
Ethical Lending or Insurance
Nationwide does not have an ethical lending policy. However, as a building society the majority of its lending is to individuals in the form of mortgages. Its commercial lending is concentrated in the following three sectors:
- UK registered social landlords (Housing Associations)
- Commercial and residential property investors
- Private Finance Initiatives (PFI) funding schools, hospitals and social housing projects
Responsible Lending
1. Credit Lending
Nationwide Building Society offers an LTV (loan-to-value) rate up to 85% for new customers. This compares favourably with the FSA’s Turner Review suggestion of a maximum LTV of 90%, i.e. the borrower should have at least a 10% deposit.
However, the building society is also offering 125% mortgage to existing customers in negative equity who want to move house. Negative equity means that the value of the customer’s home is less than the amount they owe on their mortgage. Figures for its LTI (loan-to-income) rates were not found.
Nationwide says that it makes an assessment of a customer’s ability to make regular payments using ‘appropriate credit assessment techniques’, before providing credit. It further states that it may share credit data with other lenders: ‘both to improve the quality of our decisions and to reduce the risk of you becoming over-committed’.
Nationwide says that credit limit increases are assessed on a customer’s personal circumstances and that the customer can request a change to their limit at any time.
2. Debt Warning
Nationwide issues the generic warning to its mortgage customers: ‘Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.’ No warnings were found in relation to the consequences of falling behind on payments on unsecured credit.
The building society provides a link to the FSA’s Debt Test as part of its ‘Payment Difficulties’ section. This test is designed to help customers find out whether you have, or are likely to have, problems with borrowing. It also has tips on what to do if customers find themselves in difficulties.
3. Debt Management and Advice
Nationwide outlines the steps involved in its repossession process. It also presents possible temporary solutions for customers defaulting on loan repayments, these are:
- An arrangement - an agreement to make payments over and above the contractual minimum, to repay arrears
- A concession - an agreement for the customer to make payments below the contractual minimum, which may be agreed to assist cases of financial difficulties
Nationwide may grant a mortgage payment holiday of up to three months in the case of an emergency, such as a bereavement or hospitalisation. Mortgage payment breaks between three and 12 months may also be offered. To avail of these the customer must have held a Nationwide mortgage for more than one year and have a mortgage that is less than 80% of the value of the home at the end of the payment holiday. Such holidays are not permitted for personal loans.
No evidence was found that the bank offers re-housing advice or liaises with organisations such as Shelter and the Citizens Advice Bureau to work out re-housing arrangements with mortgage customers facing repossession.
Financial Exclusion
Nationwide offers a basic account with no credit facilities to low income/financially excluded customers.
The building society does not engage in partnerships with credit unions or other mutual organisations.
In terms of access provisions for financially excluded customers, Nationwide is involved with a coalition of Bristol-based anti-poverty groups to provide free-to-use cash machines in low-income areas across Bristol and Weston-super-Mare.
At a branch level, Nationwide offers facilities to assist those with impaired hearing or sight, literature in the most common foreign languages and in Braille, large print and audio. ‘Helping Hand’ units are also available at branches and these contain Braille bank note sizers, magnifiers to assist customers who may have difficulty reading small print, clipboards and a specially-designed lap-pad for customers in wheelchairs.
The building society also makes some access provisions for customers in small towns and villages by offering services through local agencies.
As a building society Nationwide has limited involvement in microfinance though it states that is offers products to those who are self-employed through its specialist lending arms.
Nationwide states that it does not offer preferential lending within deprived communities, it does, however, offer Private Finance Initiatives (PFI) funding new schools, hospitals and social housing projects.
Environment
The building society’s environment policy addresses the key issues of energy efficiency and waste management and a management system is in place to monitor the policy’s implementation. It also shows a commitment to continued improvement of its environmental performance.
Carbon Neutral
No set target, but Nationwide states that it has reduced the carbon footprint of its business operations by 85% since 2005.
Equal Opportunities
The building society’s equal opportunities policy addresses the key issues: race, gender, disability and sexuality.
Women on the Board
The building society reported 20% in 2008.
Voluntary Standards & Initiatives
Charitable Giving
The building society has pledged to donate 1% of its pre-tax profits.
Nationwide Building Society
- Current Accounts
- Savings
- Investments
- Credit Cards
- Loans
- Mortgages
- Insurance (Home, Motor, Travel, Life, Critical Illness, Income Protection)
Nationwide Building Society
Nationwide Building Society
Member Service
Kings Park Road
Moulton Park
Northampton
NN3 6NW











