Banking Overview
How much do you know about your bank? Do you know what type of businesses it lends to?
Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?
Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.
Key green and ethical issues to consider
Finding a green or ethical banking option
How banks use your money
The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.
Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.
As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.
While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.
Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?
Key green and ethical issues to consider
Responsible Lending
The recent global economic downturn is often attributed to the 'sub prime crisis'.
Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.
This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.
In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.
Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.
Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?
Climate Change and the Environment
Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?
Financial Exclusion
There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?
For more details see our Financial Exclusion section.
Project Finance
In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.
Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?
Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.
Finding a green or ethical banking option
Building Societies and Credit Unions
Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.
Green and Ethical Alternatives
There are a number of banks and building societies with prominent green and ethical credentials. The four examples listed below also scored the highest marks on ethical lending in our research:
- Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
- Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
- Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
- Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.
You can use the banking section search to find the banks that perform best against our green and ethical criteria.
Your next steps
What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.
Banking Search
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Bank / Building Society Profile
Norwich & Peterborough Building Society
Green/Ethical Products
- Green mortgage (plant 40 trees per mortgage and available for new homes with a Standard Assessment Procedure (SAP) rating of 100 or higher or to those looking to make their home more energy efficient)
- Brown mortgage (offers free energy survey and advice on making property energy efficient)
- Basic Bank Account
Ethical Lending or Insurance
The society does not have an ethical lending policy in place. However, as Norwich & Peterborough's commercial lending arm only lends to small and medium sized businesses in the UK it is less likely to be exposed to problem businesses.
Responsible Lending
1. Credit Lending
Norwich & Peterborough offers LTV (loan-to-value) mortgage rates up to 80%, comparing favourably with the FSA’s Turner Review suggestion of a maximum LTV of 90%, i.e. the borrower should have at least a 10% deposit. It does not specify a LTI (loan-to-income) rate. The Turner Review’s suggestion is 3.5 times gross annual income. The building society states that it uses an affordability calculator to establish how much can be borrowed, however, this system does not come with clearly defined limitations on the amount of credit available.
The building society uses both credit scoring and credit reference agencies to assess mortgage and personal loan applicants and customers are informed of these checks on application.
2. Debt Warning
The building society uses a generic warning with regard to mortgages: ‘Your home may be repossessed if you do not keep up repayments on your mortgage’. No warnings as to the consequences of payment default for personal loans were found.
It does not refer customers to the FSA’s Debt Test or any equivalent service, though it does refer them to the FSA’s Customer Information and Money Made Clear websites. The debt test is designed to help customers find out whether they have, or are likely to have, problems with borrowing. It does offer access to a ‘budget planner’ for existing customers experiencing financial difficulty.
3. Debt Management and Advice
In their leaflet ‘A Guide for Customers in Arrears’ the building society set out what it will do to help customers experiencing financial difficulties. This includes:
- Contacting the customer to discuss their financial problems
- Talking to a free debt advice agency on their behalf on request
- Looking at possible changes to the customer’s existing payment plans
It also clearly sets out the stages leading up to and after repossession. It states that before repossession it will give the customer ‘advice about getting in touch’ with their local authority with regard to re-housing. The extent of this advice is not illustrated, i.e. whether the building society provides customers with contact details or actually liaises with organisations on their behalf.
Financial Exclusion
The society offers a basic bank account to anyone over the age of 16.
The society states that all its branches are accessible for disabled people. Its website also offers some accessibility options to disabled customers.
Norwich & Peterborough states that it does not lend to disadvantaged communities at preferential rates as a general rule, but in the past has lent at a favourable rate to charitable organisations.
As a building society, NPBS does not fund microfinance projects.
Environment
The society addresses the key issues of energy efficiency and waste management in its environmental policy. This does not contain information regarding the society’s long-term commitment to improved environmental performance however.
Carbon Neutral
The society’s business operations have been carbon neutral since 2007.
Equal Opportunities
The society’s policy addresses the key equality issues of gender, race, disability and sexuality.
Women on the Board
15.4% reported in 2007.
Voluntary Standards & Initiatives
None
Charitable Giving
The society states that it aims to donate around 1% of pre-tax profits to local charities and good causes.
Norwich & Peterborough Building Society
- Current Accounts
- Savings
- Credit Cards
- Loans
- Mortgages
- Insurance
Norwich & Peterborough Building Society
Norwich & Peterborough Building Society
Peterborough Business Park
Lynch Wood
Peterborough
PE2 6WZ











