Banking Overview

How much do you know about your bank? Do you know what type of businesses it lends to?

Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?

Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.

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How banks use your money

Key green and ethical issues to consider

Finding a green or ethical banking option

Your next steps

How banks use your money

The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.

Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.

As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.

While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.

Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?

Key green and ethical issues to consider

Responsible Lending

The recent global economic downturn is often attributed to the 'sub prime crisis'.

Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.

This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.

In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.

Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.

Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?

Climate Change and the Environment

Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?

Financial Exclusion

There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?

For more details see our Financial Exclusion section.

Project Finance

In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.

Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?

Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.

Finding a green or ethical banking option

Building Societies and Credit Unions

Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.

Green and Ethical Alternatives

There are a number of banks and building societies with prominent green and ethical credentials. The four examples listed below also scored the highest marks on ethical lending in our research:

  • Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
  • Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
  • Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
  • Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.

You can use the banking section search to find the banks that perform best against our green and ethical criteria.

Your next steps

What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.

Bank / Building Society Profile

Royal Bank of Scotland (RBS)

Green/Ethical Products

  • Carbon offset payments
  • Eco-Markets
  • Solar Mortgage (through its partner Ulster Bank)
  • Basic Bank Accounts (RBS, NatWest, Ulster Bank)
  • Microfinance
  • Foundation Account (business account available 'regardless' of credit standing)

Ethical Lending or Insurance

While the bank does not have a broad group-wide ethical policy it does have guidelines on the following:

• Global lending and project finance for corporate customers (i.e. the Equator Principles are applied in project finance decisions)

• Ethical Code for Suppliers in line with the UN Global Compact principles (human rights)

The bank's Sustainability Team manages all Corporate Responsibilities at executive level, including assessments of social and environmental impacts of the lending policy.

Responsible Lending

1. Credit Lending 

RBS offers LTV (loan-to-value) mortgage rates up to 90%, comparing favourably with the FSA’s Turner Review suggestion of a maximum LTV of 90%, i.e. the borrower should have at least a 10% deposit. However, the bank states that the 90% figure does not imply that higher LTV products may not be offered under certain circumstances. 

The LTI (loan-to-income) rate is not specified. The bank states that it uses an affordability assessment in making loan decisions but information on the factors considered or limits imposed are not made publicly available.

RBS runs credit checks on mortgage and personal loan applicants. These checks are based on information supplied by both the applicant and by requesting information from credit reference agencies. Similarly credit card customers are subject to credit scoring based on information provided on application, credit reference information and any existing or past account performance with the bank. 

The bank does not have a policy to avoid making unsolicited increases to customers’ credit limits.

2. Debt Warning

The bank issues a generic warning to mortgage customers: ‘Your home may be repossessed if you do not keep up repayments on your mortgage.’

For credit card customers it states: ‘All introductory offers are conditional on you paying on time and staying within your credit limit.’

Though it does not refer customers directly to the FSA’s Debt Test, the RBS MoneySense website features a debt test that 'helps you find out whether you have - or are likely to have - problems with borrowing'. 

3. Debt Management and Advice 

With regard to mortgage customers experiencing difficulty making their repayments the bank says it will:

  • Contact the customer ‘as soon as possible’ to discuss their problem
  • Talk to debt advice agencies (e.g. Citizens’ Advice) and will act on the customers behalf if requested
  • Give customers ‘reasonable time’ to pay back the debt
  • Look at arranging a new payment plan with mortgage customers
  • Consider changing the way the customer makes their payments or the date they are made
  • Consider allowing the customer to pay back their mortgage over a longer period of time, thus reducing monthly payments
  • Look at changing the type of mortgage

The bank also outlines the steps involved if they move to repossess the customer’s home. No similar assistance was found for customers with difficulties related to unsecured credit. 

Evidence indicates RBS offers payment holidays to mortgage customers, however there is no policy statement and circumstances are not outlined. 

The bank states that it has a ‘suite’ of policies to assist customers experiencing financial difficulties but does not disclose specific details, i.e. whether payment holidays or restructured payments may be possible.

No evidence was found that the bank offers re-housing advice or liaises with organisations such as Shelter and the Citizens Advice Bureau to work out re-housing arrangements with mortgage customers facing repossession.

Financial Exclusion

RBS states that it is the top provider of basic bank accounts in the UK with a 31% share, while the RBS Financial Inclusion Innovation Fund provides grants to voluntary and charitable organisations including the Royal National Institute for the Blind, Citizens Advice Bureau and Credit Unions.

RBS also works with Scotcash, a Community Development Finance Institution offering support to people in Glasgow who are otherwise excluded from financial services.

In terms of access provisions, the RBS Group has designed accounts to meet specific language needs with a strong focus upon the Polish population in the UK and mobile banking are offered to customers in some remote areas.

RBS is involved in microfinance projects in India.

The bank states that it lent £517m to SMEs in the 5% most deprived wards in the UK in 2007.

Environment

According to its Corporate Responsibility report however, the RBS Group obtained all its UK and Ireland contracted electricity from renewable sources in 2007 and has made a significant investment in improving its energy efficiency and has show an ongoing commitment to the improvement of its environment performance specifically where it concerns energy efficiency and reducing carbon emissions.

However, similar commitments regarding waste management were not found.

Carbon Neutral

The bank’s stated goal is to reduce carbon emissions per employee in the UK and Ireland by 20% from 2006 levels by 2011. No pledge was found to become fully carbon neutral.

Equal Opportunities

The Group’s diversity policy addresses the key areas of gender, race, disability and sexuality.

Women on the Board

The figure of 5.88% women on the board is reported for 2007.

Charitable Giving

RBS donated 0.38% of its pre-tax profits in 2007.

Royal Bank of Scotland (RBS)

  • Current Accounts
  • Savings
  • Investments
  • Credit Cards
  • Loans
  • Mortgages
  • Insurance (Home, Motor, Travel, Life, Income Protection)
  • Student Current Account
  • Student Contents Insurance

Royal Bank of Scotland (RBS)

Royal Bank of Scotland (RBS)
36 St Andrew Square
Edinburgh
EH2 2YB