Banking Overview

How much do you know about your bank? Do you know what type of businesses it lends to?

Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?

Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.

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How banks use your money

Key green and ethical issues to consider

Finding a green or ethical banking option

Your next steps

How banks use your money

The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.

Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.

As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.

While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.

Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?

Key green and ethical issues to consider

Responsible Lending

The recent global economic downturn is often attributed to the 'sub prime crisis'.

Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.

This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.

In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.

Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.

Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?

Climate Change and the Environment

Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?

Financial Exclusion

There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?

For more details see our Financial Exclusion section.

Project Finance

In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.

Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?

Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.

Finding a green or ethical banking option

Building Societies and Credit Unions

Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.

Green and Ethical Alternatives

There are a number of banks and building societies with prominent green and ethical credentials.

  • Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
  • Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
  • Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
  • Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.
  • Charity Bank: this bank invests through loans to benefit charities and communities. It offers saving accounts and cash ISAs to consumers.

You can use the banking section search to find the banks that perform best against our green and ethical criteria.

Your next steps

What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.

Bank / Building Society Profile

HSBC Bank

Green/Ethical Products

  • Basic Bank Account
  • HSBC Amanah Personal Finance products (HSBC Life Amanah Pension Fund; Islamic mortgage)    

Ethical Lending or Insurance

HSBC has guidelines covering commercial banking including lending to companies involved in mining, metals, energy, chemicals, freshwater infrastructure, forest land and forest products. These guidelines define activities it will not support (prohibited), and those it will only support if undertaken to a high standard (restricted), as well as other minimum standards and examples of good practice.

However, these guidelines to not constitute a strict company-wide policy.

HSBC’s Group Corporate Sustainability Risk Management team is responsible for providing Sustainability Clearance, developing policies, guidance and processes, training and working with Sustainable Risk Managers Group-wide. The team also manages the Group’s responsibilities in respect of the Equator Principles to which the bank is a signatory. 

Responsible Lending

1. Credit Lending 

HSBC offers LTV (loan-to-value) mortgage rates between 60% and 90%. These compare favourably with the FSA’s Turner Review suggestion of a maximum LTV of 90%, i.e. the borrower should have at least a 10% deposit. 

The bank does not use LTI (loan-to-income) rates to provide guidance for mortgage customers. It states that it looks at customers’ ability to afford a mortgage by taking into account factors such as credit commitments and the number of dependants – but it does not disclose specific limits on the amount of available credit. 

In assessing applications for unsecured credit, the bank says that credit scoring may be applied. This uses information supplied by the applicant as well as that obtained from credit reference agencies. 

No information was found as to whether the bank has a policy to avoid or prevent offering unsolicited increases in credit limits to customers. 

2. Debt Warning

The bank issues the following warnings to its mortgage customers:

  • ‘Think carefully before securing other debts against your home.’
  • ‘Changes in exchange rates may increase the sterling equivalent of your debt.’
  • ‘Your home may be at risk if you do not keep up repayments on your mortgage.’

With regard to unsecured credit the bank outlines the consequences of default on personal loans in its pre-contractual terms and conditions. These include sending the customer an initial default notice and the potential disclosure of information about the borrower’s conduct to credit reference agencies and the possible ‘last resort’ of passing the matter to a Debt Collection Agency. Other pre-contractual warnings include the statement: ‘Missing payments could have severe consequences and make obtaining credit more dificult’.

The bank refers customers to the FSA’s Debt Test under the heading ‘What you should know before you apply’. This test is designed to help customers find out whether they have, or are likely to have, problems with borrowing. 

3. Debt Management and Advice 

The bank states that it encourages customers to make contact if they are having difficulty with their mortgage repayments and that it looks at each case individually.  

However, it does not provide a clear set of steps with regard to the repossession process, nor does it outline how it may help customers restructure their mortgage payments. It offers a small amount of generic advice to customers, but does not, in publicly available materials, outline specifically what it might do for its own customers. 

The bank states that repayment holidays are not part of the standard mortgage proposition but that amended repayment structures may be considered. 

No evidence was found that the bank offers re-housing advice or liaises with organisations such as Shelter and the Citizens Advice Bureau to work out re-housing arrangements with mortgage customers facing repossession.

Financial Exclusion

HSBC offers a basic bank account which can be accessed in the same way as regular current account and at the Post Office.  The bank also offers a Passport Bank Account to new migrants.

Many branches are fitted for disabled access. Branches in areas with a high local ethic population have members of staff who can deal with customers in their own language.

The bank has also been involved in a variety of microfinance projects, recently in Asia and Latin America. They state: ‘Our approach is to engage with the microfinance sector on a commercially viable and sustainable basis, not as philanthropy.’

Environment

HSBC’s environment policy covers the key areas of climate change/energy efficiency and waste management. The policy also contains a commitment to continued improvement in performance.

Carbon Neutral

HSBC’s business operations went carbon neutral in 2005.

Equal Opportunities

The policy addresses the key areas of gender, race, disability and sexuality.

Women on the Board

A figure of 10.5% is stated for 2007.

Voluntary Standards & Initiatives

Charitable Giving

HSBC donated 0.48% of its pre-tax profits to charity in 2007.

HSBC Bank

  • Current Accounts
  • Savings
  • Investments
  • Credit Cards
  • Loans
  • Mortgages
  • Insurance (Home, Motor, Travel, Life, Pet, Health, Income Protection)
  • Student Current Account
  • Student Credit Card
  • Student ‘Gap Year Service’
  • Student Insurance

HSBC Bank

HSBC Bank
Service Quality Team
Arlington Business Centre
Millshaw Park Lane
Leeds
LS11 0PP