Banking Overview

How much do you know about your bank? Do you know what type of businesses it lends to?

Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?

Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.

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How banks use your money

Key green and ethical issues to consider

Finding a green or ethical banking option

Your next steps

How banks use your money

The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.

Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.

As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.

While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.

Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?

Key green and ethical issues to consider

Responsible Lending

The recent global economic downturn is often attributed to the 'sub prime crisis'.

Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.

This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.

In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.

Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.

Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?

Climate Change and the Environment

Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?

Financial Exclusion

There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?

For more details see our Financial Exclusion section.

Project Finance

In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.

Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?

Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.

Finding a green or ethical banking option

Building Societies and Credit Unions

Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.

Green and Ethical Alternatives

There are a number of banks and building societies with prominent green and ethical credentials. The four examples listed below also scored the highest marks on ethical lending in our research:

  • Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
  • Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
  • Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
  • Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.

You can use the banking section search to find the banks that perform best against our green and ethical criteria.

Your next steps

What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.

Bank / Building Society Profile

Bank of Ireland (UK)

Green/Ethical Products

  • Basic Bank Account
  • Alburaq product range (Shariah)
  • Giraffe Carbon Offset mortgage (online product)

Ethical Lending or Insurance

No evidence of a policy found. The Alburaq product range does apply principles of Shariah law, however.

Responsible Lending

1. Credit Lending 

Bank of Ireland offers a standard 90% LTV (loan-to-value) rate for house purchase/re-mortgage. This compares favourably with the FSA’s recent Turner Review which suggests that LTV (loan-to-value) rates be set at 90%, i.e. that borrowers should have at least a 10% deposit for a mortgage. The bank offers 92% LTV for first time buyers. 

The bank also offers a 4.5 times LTI (loan-to-income) rate to single borrowers, 4 times for joint borrowers (or 4.5 plus 1) while the Turner Review suggests just 3.5 times. 

In terms of running credit checks, the bank states that it does an assessment to determine how much customers can afford to borrow and the most appropriate type of borrowing. It looks at income and financial commitments and the customer’s financial history as well as information from credit reference agencies and a ‘credit score’. The credit score works out the risk of defaulting on repayments. It also takes into consideration what security the customer can provide. 

No policy was found related to the avoidance of unrequested increases in credit limits. 

2. Debt Warning 

The bank requires customers to read its ‘Personal Banking Guide’ before buying a product – this includes details of credit checks, warns about careful budgeting and recommends payment protection plans to help against unforeseen financial difficulties. 

Customers in Northern Ireland are given a warning about home repossession resulting from failed repayments on mortgages or other secured loans. 

No warnings were found on the consequences of failing to make payments on unsecured loans. No evidence that the bank avails of the FSA Debt Test was found either. This facility is designed to help customers find out whether they have, or are likely to have, problems with borrowing. It also has tips on what to do if customers find themselves in difficulties. 

3. Debt Management and Advice 

Options offered to customers experience difficulty making payments include possible regular or fixed repayments for debts, reducing or suspending repayments for a set time.’ 

The bank refers customers to free advice services including the Citizens Advice Bureau and the Consumer Credit Counselling Service (CCCS). 

The bank states that it offers up to two payment breaks per year (up to two months) on personal loans (unsecured). It further states that payment free month(s) must be selected prior to completion of a loan and that the monthly repayment amount will increase as a consequence. No similar service was found for secured loans (mortgages). 

Similarly, no information was found regarding re-housing advice or liaison with organisations such as Shelter and the Citizens Advice Bureau to work out re-housing arrangements with mortgage customers facing repossession. The bank does not outline the steps leading up to repossession of property/court action.

Financial Exclusion

The bank offers a basic bank account to low income customers.

In terms of access for potentially excluded groups, Bank of Ireland has made the following provisions:

  •  Migrant Worker Initiative - translation of 10 key product/service brochures and welcome pack on account opening in foreign languages such as Polish, Russian and Chinese
  • Polish Telephone Line - advice on all products and services to Polish-speaking customers

Environment

Bank of Ireland’s policy addresses the key areas of energy efficiency and waste management. An environmental management system is in place to monitor and improve performance.

Carbon Neutral

No pledge to make business operations carbon neutral was found.

Equal Opportunities

No evidence of policy found with regard to gender, race or sexuality. However, the bank reports that it employs people with disabilities. Its Customer Operations has a long track record of recruiting people with a disability and in recognition of this was awarded the 'Overall O2 Ability Award Best Practice - Private Sector' Company in 2006.

Women on the Board

According to figures from 2008, 13.3% of board members are women.

Voluntary Standards & Initiatives

Bank of Ireland (UK)

UK:

  • Business and Corporate Banking

Northern Ireland:

  • Current Accounts
  • Savings
  • Credit Cards
  • Investments
  • Mortgages
  • Insurance (Home)
  • Student Current Account

Bank of Ireland (UK)

Bank of Ireland (GB)                     
Customer Care
Bow Bells House
1 Bread Street
London
EC4M 9BE