Banking Overview

How much do you know about your bank? Do you know what type of businesses it lends to?

Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?

Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.

read more

How banks use your money

Key green and ethical issues to consider

Finding a green or ethical banking option

Your next steps

How banks use your money

The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.

Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.

As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.

While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.

Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?

Key green and ethical issues to consider

Responsible Lending

The recent global economic downturn is often attributed to the 'sub prime crisis'.

Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.

This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.

In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.

Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.

Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?

Climate Change and the Environment

Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?

Financial Exclusion

There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?

For more details see our Financial Exclusion section.

Project Finance

In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.

Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?

Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.

Finding a green or ethical banking option

Building Societies and Credit Unions

Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.

Green and Ethical Alternatives

There are a number of banks and building societies with prominent green and ethical credentials. The four examples listed below also scored the highest marks on ethical lending in our research:

  • Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
  • Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
  • Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
  • Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.

You can use the banking section search to find the banks that perform best against our green and ethical criteria.

Your next steps

What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.

Bank / Building Society Profile

Halifax

Green/Ethical Products

  • Basic Bank Account (Easycash)
  • Secured mortgage lending in deprived areas
  • Community banking current accounts and lending

Ethical Lending or Insurance

We found no public data on having an ethical lending policy in place, although the parent company, HBOS, identified the need to implement such a policy in 2004 (i.e. 'Future challenges for HBOS include widening the scope of its corporate responsibility to start dealing with issues such as third world poverty or lending to companies involved in supporting the arms trade' as in Corporate Responsibility report 2004).

Responsible Lending

1. Credit Lending 

Halifax offers LTV (loan-to-value) mortgage rates of 60% to 95% depending on mortgage product. The 95% rate does not compare favourably with the FSA’s Turner Review suggestion of a maximum LTV of 90%, i.e. the borrower should have at least a 10% deposit. 

The LTI (loan-to-income) rate is not specified. 

With regard to unsecured loans the bank uses credit scoring based on information submitted by the applicant and provided by credit reference agencies to assess the borrower’s ability to make repayments. 

On the subject of credit limits, the bank says that it is happy to review a customer’s credit limit based on an assessment of their ability to pay the new amount. Additionally, the customer must have held the card for at least six months. 

However, the bank says that is may increase a customer’s credit limit automatically from ‘time to time’ and that the customer will be advised in writing when this occurs. The customer can cancel the credit extension by calling customer service. 

2. Debt Warning

The bank suggests customers look out for ‘warning signs’ of possible problems with their finances such as only making the minimum payment on credit cards, borrowing cash from family and friends, borrowing or using credit cards to pay off debts, using a credit card to pay for utilities and grocers but not clearing the monthly balance or being declined credit.

It also highlights the negative effect missing credit card payments may have on a customer’s credit rating.

The bank links to an interactive budget calculator provided by the FSA which calculates the percentage of monthly incomings spent in in different areas – household, leisure etc. Neither warnings nor advice are provided alongside end calculations. The bank does not refer customers to the FSA’s Debt Test which is designed to help them find out whether they have, or are likely to have, problems with borrowing.

It uses a generic warning with regard to mortgages: ‘Your home may be repossessed if you do not keep up repayments on your mortgage’.

3. Debt Management and Advice 

The bank does not provide a clear set of steps with regard to the repossession process, nor does it outline how it may help customers restructure their mortgage payments. 

It does offer payment holidays ‘for a period of between one and six months over the life of the mortgage’ and for customers you have had their mortgage for at least three months and who are up to date on their payments. Interest is still charged interest on the mortgage balance during this period. Payment holidays are not available on unsecured loans under £25K. 

Additionally, the bank, through its Money Management Team, suggests customers in financial difficulty consider a number of external options, including: 

  • Temporary Repayment Plans – the customer’s budget is calculated and the money they can afford to pay creditors is divided up fairly between them, based on how much is owed to them
  • Individual Voluntary Arrangement (IVA) - this is an alternative to bankruptcy and is a formal arrangement between the customer and their creditors to pay an agreed amount of the debts over a set period. An Insolvency Practitioner is required to set this up and they usually charge a fee
  • Bankruptcy – this comes with a warning as to the seriousness of choosing this option and with a recommendation to seek professional advice
  • Trust Deeds – these apply to customers in Scotland and are a way of setting up a monthly repayment schedule based on what a customer can afford to pay. A deed will typically last for three years, after which any remaining debts are normally written off. The potential damage to the customer’s credit rating in choosing this option is highlighted 

No evidence was found that the bank offers re-housing advice or liaises with organisations such as Shelter and the Citizens Advice Bureau to work out re-housing arrangements with mortgage customers facing repossession.

Financial Exclusion

The bank offers a basic bank account to low-income customers and offers secured mortgage lending in deprived areas.

In terms of access provisions, Halifax provides documents in large print, Braille, and on audio cassette. Other provisions include Typetalk, wheelchair access, low-level counters and accessibility measures on its website. The bank also runs some mobile units to provide a banking service to underserved communities.

Environment

The HBOS Group’s environmental policy addresses the key issues of energy efficiency and waste management and shows a commitment to continued improvement of its environmental performance.

Carbon Neutral

The HBOS Group’s business operations became carbon neutral in 2007.

Equal Opportunities

The Group’s policy addresses the key areas of gender, race, disability and sexuality.

Women on the Board

The parent company HBOS reports that 25% of board members are women (2007).

Voluntary Standards & Initiatives

Halifax

  • Current Accounts
  • Savings
  • Investments
  • Credit Cards
  • Loans
  • Mortgages
  • Insurance (Home, Motor, Travel, Life, Health, Pet)
  • Student Current Account

Halifax

Halifax
Customer Relations
PO Box 548
Leeds 
LS1 1WU