Banking Overview

How much do you know about your bank? Do you know what type of businesses it lends to?

Does it refuse to lend to companies with poor human rights records, that sell arms or pollute the environment, for example? Does your bank offer services to those on low incomes or the unemployed? And how many women sit on its board?

Such questions often go unasked of the banking sector. But the same caring principles that make you buy Fairtrade goods and recycle household waste can be applied to how you bank too.

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How banks use your money

Key green and ethical issues to consider

Finding a green or ethical banking option

Your next steps

How banks use your money

The money that you deposit in your current or savings account doesn't just sit there untouched until you require it again - your bank lends it on to others at interest.

Banks don't just lend money to current account-holding customers either, they lend to large corporations, public institutions and even governments.

As many banks are listed on the stock exchange, they are answerable to external shareholders who expect healthy returns on their investments.

While the Treasury hands down some prohibitions as to who banks can and can't do business with, it still leaves them relatively free to engage with companies that you might not approve of and they use your money to do it.

Would you approve if your bank was lending money to heavy polluting industries or even to an oppressive regime?

Key green and ethical issues to consider

Responsible Lending

The recent global economic downturn is often attributed to the 'sub prime crisis'.

Sub prime lending means giving loans to people who are considered to be in higher risk categories - those more likely to default or who have a poor credit history, for example.

This type of lending is not problematic in itself - credit unions and community development finance institutions regularly lend to sub prime candidates. Instead, irresponsible lending to customers in the sub prime category is the problem.

In the build up to the 'crunch' some financial institutions were lending 100% mortgages (and in some cases more) to people who would not be able to make their repayments in the long term.

Lending responsibly shouldn't be limited to just mortgages - it applies to all loans, big and small, and to the provision of credit cards too. Figures from the Bank of England show that UK residents owe £233bn on credit cards, overdrafts and other loans.

Key questions to ask: Does your bank have responsible lending policies that ensure that its products are targeted in an appropriate manner? And does it provide advice or debt management services to customers who fall into financial difficulty?

Climate Change and the Environment

Banks have an impact in these areas, not just in terms of who they lend to or invest in, but how they run their own operations. It is important to find out what your bank is doing to improve its environmental performance as a business: have they pledged to go carbon neutral for example? Or do they offer any green products to their customers?

Financial Exclusion

There are an estimated two million people in the UK without even the most basic bank account. Is your bank doing anything to address this situation?

For more details see our Financial Exclusion section.

Project Finance

In its most basic form, this type of financing is for companies and governments where lenders are repaid through the revenues generated, i.e. the lender has a vested interest in the success of a project.

Common projects receiving finance are petrochemical and chemical plants, power plants, telecommunications and infrastructure. But do lenders ensure that these projects are conducted in a green or ethical way?

Use our search facility to find out about your bank's policy on the environment, ethical lending, responsibility towards its customers, equal opportunities and other issues.

Finding a green or ethical banking option

Building Societies and Credit Unions

Mutual building societies and credit unions are generally smaller, customer-owned operations that primarily lend to individuals and so are less likely to have the same exposure to issues like the arms trade, for example.

Green and Ethical Alternatives

There are a number of banks and building societies with prominent green and ethical credentials. The four examples listed below also scored the highest marks on ethical lending in our research:

  • Co-operative Bank: this bank's robust green and ethical policies govern its current accounts, savings and investment products.
  • Smile: this internet arm of the Co-operative Bank shares the parent company's ethical policy.
  • Triodos Bank: this bank offers green and ethical savings accounts and investments. The bank was established in 1980 in the Netherlands and now has significant operations in the UK.
  • Ecology Building Society: this mutual building society offers a range of green savings accounts and mortgage options.

You can use the banking section search to find the banks that perform best against our green and ethical criteria.

Your next steps

What do you do now? Check out our guide Next Steps - Banking for information on how to give your bank account a green and ethical makeover.

Bank / Building Society Profile

Standard Life

Green/Ethical Products

  • Ethical funds

Ethical Lending or Insurance

Standard Life bank does not give credit so has no lending policy.

However no ethical policy with regard to its insurance business was found.

Responsible Lending

1. Credit Lending 

Standard Life Bank offers an LTV (loan-to-value) rate of 75%. This compares very favourably with the suggestions of the FSA’s Turner Review that a maximum of 90% of a property’s price be loaned i.e. that borrowers should have at least a 10% deposit for a mortgage. 

The bank does not publish LTI (loan-to-income) rates, 3.5 times income for sole applicants is the figure put forth in the Review. The bank states that it uses an affordability assessment using borrowers’ net income, current level of contractual commitments and estimated household expenditure to arrive at a mortgage figure. However, what limits are imposed on borrowing as part of this type of assessment is not disclosed. 

The bank does not offer unsecured credit, such as personal loans or credit cards. 

2. Debt Warning

Standard Life Bank issues the generic warning: ‘Your home may be repossessed if you do not keep up repayments on your mortgage.’ It also states that the Key Facts Illustration (KFI) document given to applicants contains a number of additional warnings around the risk of rising interest and changes in personal circumstances. This document is not publicly available, however.

The bank does not refer customers to the FSA Debt Test or an equivalent. This test aims to help customers find out whether you have, or are likely to have, problems with borrowing. It also has tips on what to do if customers find themselves in difficulty. 

3. Debt Management and Advice 

The bank outlines the assistance it will offer customers experiencing difficulty repaying their mortgage as follows: 

  • It will contact the customer to discuss the problem ‘at the earliest opportunity’
  • Will talk to a free debt advice agency like the Citizens Advice Bureau on the customers behalf if requested
  • May be able to arrange a new payment plan
  • May be able to change the way payments are made
  • The customer may be able to reduce monthly payments by repaying mortgage over a longer period
  • May be able to change the type of mortgage  

It also clearly outlines the steps involved in the repossession process. 

The bank supplies customers facing repossession with contact details of re-housing organisations but no evidence was found that the bank engages with these organisations on the customers’ behalf. 

The bank offers up to two payment holidays per year once customers have made six consecutive payments. This offer is subject to sufficient funds in the customer’s Cash Reserve or Prepayment Reserve and customers much give 22 days advance notice of when they want to miss a payment. 

Financial Exclusion

Standard Life does not offer any products to the financially excluded within the UK nor has it engaged in significant partnerships with credit unions of other mutual organisations.

In terms of access for customers, Standard Life provides information in Braille, large text and CD format. For customers for whom English is not their first language, staff members offer translation in up to 40 languages.

Standard Life is part of the Global Commercial Microfinance Consortium. It is also part of the Deutsche Bank Microfinance Consortium which lends money to microfinance initiatives who then lend the funds to individuals or collectives.

Environment

Standard Life addresses the key issues of energy efficiency and waste management in its environment policy and shows a commitment to the improvement of its performance in this area.

Carbon Neutral

No pledge was found on making business operations carbon neutral.

Equal Opportunities

No clear policy statement was found that addresses the key issues of gender, race, disability and sexuality.

Women on the Board

Figures from 2007 state that 8.33% of board members were women.

Charitable Giving

Standard Life donated 0.5% of its pre-tax profits in 2007.

Standard Life

  • Pensions
  • Mortgages
  • Savings
  • Investments
  • Insurance (Building and Contents, Life, Health, Mortgage Repayment)

Standard Life

Standard Life Bank
Mortgage/Savings Customer Services
Dundas House
20 Brandon Street
Edinburgh
EH3 5PP